University of Mary Hardin-Baylor Student Handbook

Ombudsman- Complaints from Students

When a complaint does not fit one of the published processes for adjudication, the student should contact the Ombudsman for Students, Gus Gerassimides, for guidance. (Call 859-985-3150 for an appointment or email gerassimidesg@berea.edu).  Acting in the Ombudsman capacity, he informs relevant parties to such complaints and refers for action, mediates, or otherwise investigates the complaint, providing appropriate documentation of the complaint and action taken.